Features Below Available To: ✅ Grow Plan ✅ Track Plan ✅ Free Plan
We understand that you may have questions about your Subscription, so we've compiled some frequently asked questions and answers below.
For further assistance, please reach out to our Support Team.
Frequently Asked Questions
What happens if I downgrade my plan in the middle of my billing cycle?
Should you decide to downgrade your Subscription from an Annual plan to a Monthly plan, you will incur a credit to your account. Credits are used at your next billing cycle or in the event you add an additional seat or purchase a project bundle, whichever occurs first.
What happens if I deactivate a seat in Monograph?
If you deactivate a seat in Monograph, you will incur a credit to your account. Credits are used at your next billing cycle, in the event you add an additional seat or purchase a project bundle.
How can I upgrade or downgrade my Subscription?
To make changes to your current plan, you can head to the Billing tab in your Settings. From there, you will be able to select the plan that best suits your organization.
How can I change my payment method?
You can update your payment method by navigating to Settings > Subscription and clicking Billing Details. From here, go to the Payment Method section and then + Add Payment Method.